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How to talk to older people in your life about scams
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A page from the National Council on Aging website is shown in this photo taken Thursday, Nov. 9, 2023 in New York. In 2022, consumers lost $8.8 billion to scammers. And older adults lost the highest amount of money compared to other age groups, according to the Federal Trade Commission. - photo by AP Photo/Peter Morgan
NEW YORK (AP) — This summer, Daniel Goldstein’s 86-year-old mom got an email that looked like it was from her bank. She was alarmed because she hadn’t spent the money it mentioned, so she called a help number on the email. The person on the other end of the line asked for her bank account information and made her believe she would get her money back.