NEUHAUSEN, Switzerland--(BUSINESS WIRE)--Jul 16, 2025-- Sensormatic Solutions, the leading global retail solutions portfolio of Johnson Controls (NYSE: JCI), today released the findings of its 2025 U.S. Back-to-School Consumer Sentiment Survey, showing that the majority (70%) of respondents plan to visit brick-and-mortar store locations to stock up ahead of the school year. Additionally, the survey found that interest in “buy online, pickup in store” (BOPIS; 46%) has risen from last year (43%) and now outpaces interest in at-home delivery (38%). “High interest for in-store shopping and pickup options indicates consumers’ appreciation for the unique benefits brick-and-mortar retail has to offer, especially during peak traffic periods like the back-to-school shopping season,” said Grant Gustafson, head of retail consulting and analytics at Sensormatic Solutions.
Store Pickup More Popular Than Home Delivery Among Back-to-School Shoppers, According to Sensormatic Solutions Survey