AURORA, Ill.--(BUSINESS WIRE)--Jun 25, 2025-- Simplify Healthcare, a recognized leader in enterprise software solutions for Payers, today announced a strategic partnership with Atento, a global leader in customer experience (CX) and Business Transformation Outsourcing (BTO). This collaboration introduces a co-developed , pilot-first CX program — powered by Simplify Healthcare’s Xperience1™platform — designed to help U.S. healthcare payers enhance member and provider experience, increase efficiency, and drive operational transformation without requiring upfront capital investment. This joint offering blends Simplify Healthcare’s Xperience1™ platform with Atento’s “Technology with a Human Touch” philosophy and proven CX delivery capabilities.