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McDonald's is ending its test run of AI-powered drive-thrus with IBM
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FILE - A McDonald's restaurant is seen, Feb. 14, 2018, in Ridgeland, Miss. McDonald’s confirmed, Tuesday, June 18, 2024, that it’s decided to end a global partnership with IBM, which has been testing an artifical intelligence technology at select McDonald’s drive thrus since 2021. - photo by AP Photo/Rogelio V. Solis, File
NEW YORK (AP) — Ever get your McDonald's order mixed up at an AI-powered drive-thru? The experiment behind the fast food giant's current automated order taker will soon be coming to a close. McDonald's confirmed late Monday that it decided to end a global partnership with IBM, which has been testing this artificial intelligence technology at select McDonald's drive-thrus since late 2021.