CINCINNATI--(BUSINESS WIRE)--Jan 23, 2026-- Fifth Third (Nasdaq: FITB) today received a 5-star rating in USA Today’s inaugural America’s Best Customer Service for Financial Services study, which recognizes the leading companies in the financial services sector that provide the best customer service. “We’re honored to receive this recognition, and it means even more knowing it comes directly from our customers,” said Jamie Leonard, chief operating officer at Fifth Third. “As a relationship bank, we strive to meet customers’ needs by delivering personalized experiences.