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Covisian Acquires CX Management Company Centrinex
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NEW YORK--(BUSINESS WIRE)--Nov 4, 2024-- Covisian Group, a technology company specializing in providing services and technologies to improve customer experiences (CX) globally, has announced the acquisition of Centrinex, a 600-employee contact center management company based in Lenexa, Kansas. Terms of the deal were not disclosed. Covisian owns and operates 46 contact center management sites across Europe and South America, handling more than 1 million customer interactions daily.