SUWANEE, Ga.--(BUSINESS WIRE)--Dec 12, 2023--
Mitsubishi Electric Trane HVAC US LLC (METUS), a leading supplier of Ductless and Ducted Mini-split and Variable Refrigerant Flow (VRF) heat pump and air-conditioning systems, recently celebrated the contributions of its Diamond Service Group (DSG) members during the 2023 Diamond Service Group Conference in Atlanta. 2023 marks the 20 th anniversary of the implementation of the DSG network.
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METUS Diamond Service Group members traveled to Atlanta for the 20th Annual DSG Conference (Photo: Business Wire)
The DSG network encompasses 398 independent distributors that deliver technical service support in North America, Latin America and the Caribbean. Independent DSG members serve as the local customer contact for troubleshooting and offer support and training for all Mitsubishi Electric systems sold and installed through the DSG network.
During the two-part conference, METUS leadership thanked DSG network members for their participation. These distributors were also given extensive technical instruction on current and future products in an effort to allow those distributors to deliver faster, quality service support and resolution for HVAC contractors within their local markets. Approximately 225 participants attended the conference.
“While we continue to try new things to improve our annual DSG conference, our commitment to the ongoing development of our members remains unwavering,” said Brent Constant, senior director of Technical Solutions, METUS. “This year, we provided the opportunity for these valuable program members to choose from 10 unique training sessions containing topics most relevant to them individually and to their specific local markets.
“Throughout the next 12 months, we’re planning to supplement conference training with a cadence of webinars tailored uniquely to our DSG team’s needs,” Constant said.
METUS leadership, including Mark Kuntz, chief executive officer, Constant, Brian Derry, manager of Service Programs, and business unit technical service managers, presented the Business Unit DSG Distributor of the Year Award to companies in each business unit. METUS recognized the following individuals and companies for their achievements:
Homans Associates and its team also received the distinction of being the DSG Distributor of the Year Award winner.
Upon its inception in 2003, the DSG network had just eight members, only one of whom is still active in the DSG network: Mike Stanely. During the conference, Stanley, who works with CD Jones Company, received an award for his longstanding membership and service in the DSG network. CD Jones Company serves customers in Missouri, Kansas, Colorado and Nebraska.
For more information about METUS, visit www.metahvac.com.
About Mitsubishi Electric Trane HVAC US LLC
Formed in May 2018, Mitsubishi Electric Trane HVAC US LLC (METUS) is the exclusive provider of Zoned Comfort Solutions ® and leading supplier of Ductless and Ducted Mini-split and Variable Refrigerant Flow (VRF) heat pump and air-conditioning systems in the United States and Latin America.
A joint venture between Trane Technologies plc and Mitsubishi Electric US, Inc., the company provides innovative products, systems and solutions capable of heating and cooling a broad range of applications, from a home to a large commercial building with superior efficiency, comfort and control.
The family of brands supported by METUS includes: Mitsubishi Electric, Trane ® /Mitsubishi Electric and American Standard ® /Mitsubishi Electric. More information is available at www.metahvac.com.
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Arketi Group
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KEYWORD: GEORGIA UNITED STATES NORTH AMERICA
INDUSTRY KEYWORD: HOME GOODS BUILDING SYSTEMS RETAIL CONSTRUCTION & PROPERTY ENERGY MANUFACTURING OTHER CONSUMER OTHER RETAIL SPECIALTY OTHER MANUFACTURING MACHINERY CONSUMER UTILITIES HVAC OTHER CONSTRUCTION & PROPERTY
SOURCE: Mitsubishi Electric Trane HVAC US LLC
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PUB: 12/12/2023 09:00 AM/DISC: 12/12/2023 09:01 AM
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